In the event that the information presented on the website does not correspond to the characteristics of the product, the User / Customer has the right to terminate the purchase and sale contract concluded online, under the applicable legal conditions and without prejudice of the conditions mentioned below.

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The User / Customer expressly accepts and declares to know the specifications of the products when ordering, these being compliant.

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In case of erroneous information on the ChocolatesBandarra® website regarding product specifications, which would be reasonably apprehended by the User / Customer at the time of the order, this does not in any way oppose ChocolatesBandarra®.

The photographs presented on the site are purely illustrative. Therefore, we recommend that you check the product details for better information on the respective characteristics of the items you wish to purchase.

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Please note that, in the event that the product shown is not available for delivery, but with the possibility of producing it to order, it may not be exactly the same as the photo shown, due to the production process essentially handmade and / or manual.

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Prices and product specifications are subject to change without notice. Despite ChocolatesBandarra®'s extreme care to keep all information up to date, some products may contain an incorrect price, so we will verify prices each time we process orders. If this happens, at the time of processing the order, ChocolatesBandarra® will notify the customer. In such a case, the client:

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The difference will be refunded if the advertised price is higher than the actual sale price;

You can choose to cancel the order, or informed of the effective price and keeping the interest on it, to pay the difference if the effective price is higher than the advertised price.

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ChocolatesBandarra® will in no way be obliged to supply a product at a lower price (even after sending the order confirmation or dispatch) if the price error is obvious and unambiguous, and this error would have reasonably recognized by the User / Customer as being an incorrect price.

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The indication of stock availability, as well as delivery times, are only indicative.

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ChocolatesBandarra ® is not responsible for any interruption in the production or sale of products on its website.

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If, due to unavailability of stocks or delays in processing or shipping the products ordered by the customer, it is impossible to fulfill the order within the specified delivery time, plus five working days, ChocolatesBandarra® will contact the customer, who may choose to keep the order and accept the new delivery time indicated, or cancel it, by having you reimburse the amount you have already paid.

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Under the terms of Legislative Decree no. 7/2004, of January 7 (with the amendments made by Legislative Decree no. 62/2009, of March 10 and by Law no. 46/2012, of 29 de Agosto), regarding commerce, ChocolatesBandarra® reserves the right to unilaterally cancel the order in the event of a programming error, computer malfunction, as well as in the event that the contractual proposal arrives distorted at its destination and the error concerns an essential element of the contract. .

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The indicated price of the products is, unless there is an error of insertion or indication to the contrary, the selling price to the public (VAT included at the legal rate in force). The price of any purchase made through the website is valid for the day the order is placed and paid for.

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The advertised prices do not include shipping costs, which will be indicated to the User / Customer before the validation of the order. Shipping costs are included in the price when finalizing the order.

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All the data recorded by ChocolatesBandarra® constitutes proof of all the transactions carried out between the Seller and the End Consumer, and it is up to ChocolatesBandarra® to deposit the electronic document in which the contract is formalized, obliging itself to keep it accessible.